Passengers with reduced mobility

Kurumoch International Airport offersápassengersáwith reduced mobilityápersonal assistance inátheáterminal, during áboarding oráunloading from theáplain. Weáwill tryátoámake your staying atátheáairport asácomfortable asápossible. Providing services areáfree ofácharge.

Preparing for the trip

Passengersáwith reduced mobilityáand other persons with limited ability should inform the airline, tour operator or travel agent ofá particular need at the time of bookingá about their disability or mobility difficulties, weight and other characteristics of individual vehicles (including information about batteries in it) carried on board of the plain.

Please note that the decision of acception for carriage passengers with reduced mobility adopted by the airline on the basis of medical opinion and taking into account several factors: the state of health of passengers, restrictions on the number of special categories of passengers on the flight, the possibility of providing special equipment during the flight.

For more information about the rules of air passengers withápassengersáwith reduced mobilityácan obtain from the airline you prefer.

Before the flight

If you do not notify the airline of special needs, you can always contact us and report them to the airport on the phone: +7 (846) 966-51-82 (round the clock) or E-mail: adminsopp@uwww.aero

Before leaving to áthe airport, please check whether all the documents required in the journey, you have brought.

Parking

samara airport

Accordance with article 15 of áLaw 181 on the entire territory of the airport parking complex there are benefits forápassengersáwith reduced mobility.

At the entrance to the airport parking, on the second line of the airport parking there are special places for transport for people witháreduced mobility. Follow in the parking spot marked with a special sign.

When leaving the parking lot, pass your data invalid license and the certificate of registration of the car you drive at the information desk situated at 1st floor in the terminal. Then you can continue to travel freely.

Phone for talking with the parking operator (around the clock):+7 (846) 966-50-15.

Phone for communication with airport information desk (free): +7 (846) 966-51-82.

The scheme ofámovement ofátransport atáKurumocháInternational Airport.

The terminal

At the entrances of the terminal, there are racks with a button for calling help on the territory of the airport complex.

samara airport

Inside the terminal located telephones, which you can also contact the help center to passengersáwitháreduced mobility.

samara airport

If it is necessary, the airport provides passenger a wheelchair for movement in and outside áthe terminal and to the aircraft cabin. For having a wheelchair you should refer to the help center or to the information desk.

You can see call racks, telephones for communication, information bar location, the place where you can get a wheelchairs on the photos.

For passengers who require medical assistance there is áan opportunity to go through all pre-flight formalities at a medical center, located on the 1st floor of the airport, then you will be brought to the plane in a special car. If it is necessary, you can get a support of a high qualified doctors.

After check-in waiting for departure, you can spend time in the recreation room, located on the 3rd floor not far of the entrance to the pre-flight inspection area.

samara airport

The room is equipped with a call button personnel and medical couch. The Lounge offers:

* Free Wi-Fi access;

* Comfortable TV area;

* Departure flight information

Passengersáwitháreduced mobilityáwho have checked-in can use this room.

Services are provided free of charge. To use the services of the hall, contact the information desk or to the agent during check-in.

Check-in and baggage service

samara airport

Free baggage allowance and its dimensions áon the board of the plane are rated by the airline company.

Restrictions on the transport of individual vehicles on board of the aircraft as carry-on baggage or checked baggage is rated by the airline.

Passengers using a wheelchair with an electric drive are required to be in possession of a set of keys / devices to disconnect the battery terminals of the wheelchair, as well as packaging for the battery in accordance with the Technical Instructions for the Safe Transport of Dangerous Goods by Air ICAO. Detaching and attaching the battery terminals of the wheelchair with electric actuator carried by passengers on their own or at the request of the need for the service - airport employee.

For passengers arriving at theáKurumoch Airportá

At check-in, departing to Kurumoch Airport you should necessarily tell what special services and assistance you will need at the airport upon arrival. If you pre-registered on the flight yourself using mobile check-in or self-registration kiosk in the airport, ask at check-in desk at the departing to mark all the services you need at the arriving airport.

On arrival at Kurumoch Airport you will be assisted during the unloading from the plane, getting youá baggage and, if it is necessary, accompanied to road transport. In accordance with the regulations of Civil Aviation, assistance in getting off the aircraft will be provided to you at the end of the landing of passengers.

Contact Information

+7 (846) 966-51-82 (around theáclock) -áInformation onátheáprovision ofáservices atátheáairport forápassengers with disabilities andáother persons with disabilities, accepting applications foráservice;

+7 (846) 966-50-42 (around theáclock) -áInformation onámedical support andáregistration ofátheárelevant documents;

+7 (846) 966-50-15 (around theáclock) -áinformation onáparking services.

Regulations

  1. Order ofátheáMinistry ofáTransport ofátheáRussian Federation from 15.02.16 ╣24áźOn Approval ofátheáProcedure ofápassengers with disabilities andáother persons with Disabilities services atáairports andáonáaircraft╗;
  2. Convention onátheáRights ofáDisabled Persons, adopted byátheáUNáGeneral Assembly onáDecember 13, 2006 g;
  3. Federal Aviation Regulations źGeneral rules foráairátransport ofápassengers, baggage, cargo andápassenger service requirements, shippers, consignees╗ (approved byátheáOrder Ministry ofáTransport ofátheáRussian Federation ╣á82áfrom 28.06.07).
  4. Federal LawáofáNovember 24, 1995 Ná181-FZ źOn social protection ofádisabled persons inátheáRussian Federation╗ (v. 15);
  5. Air Code ofátheáRussian Federation (Art. 106.1), andáother regulatory legal acts.
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